The incredible growth of mobile and the proliferation of mobile devices has made the UX designer’s job more challenging and interesting. It also means that user-testing mobile apps and websites is an essential component of the UX toolkit.
But unlike the desktop environment, no out-of-the-box software packages such as Silverback or Camtasia are specifically designed to record mobile usability tests. Even if you’re not developing a mobile app, chances are that a large proportion of your website traffic is coming from mobile. Running regular mobile usability tests is the only way to gauge how well this channel is working for your customers.
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